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Frequently Asked Questions
General
Wherever you are in Australia, we can preserve your flowers for you. Most of our wedding bouquets for preservation arrive in the post. You can pop your flowers in the post, we'll preserve them and create your piece, then post it home to you.
Just follow our helpful postage tips to make sure your flowers arrive in the best condition possible.
The minimum order is $150.
All good things take time — our current turnaround for both resin and framing is between 6–8 months. We promise it's always worth the wait.
We can preserve, press and frame any fresh flowers. This includes memorial flowers, birthday bunches or just a beautiful bunch you've picked from your garden.
Keep your flowers in water following your wedding and store them in a cool area. If you have room in your fridge this is ideal, just try to keep them away from fresh fruit and veggies. For every day they're still in your care, cut about a centimetre off the end of the stems and replace the water daily.
If you're delivering your flowers to us, keep them in water and upright. A bucket is helpful during the drive!
There are a few steps to take to help your flowers reach us in the best possible condition.
- Following your wedding, keep your flowers in fresh water in a cool dark room. Change the water each day before posting. Post your flowers to us as soon as possible.
- When posting, wrap the flower stems in wet paper towel, then secure with cling-wrap or foil.
- Stand the stems in a plastic pot, jar or vase so they remain upright.
- Place the flowers and vase in a large shipping box. Fill around the vase with light packing material like bubble wrap to keep them secure. Do not cover the tops of your flowers — they will suffocate.
- Include your order number or name inside the box or on the postage label.
- Mark the box as fragile and send via Express Post.
If you're local or around Ballarat, you can simply drop your flowers to our studio.
Studio address: 23 Owen Court, Smythes Creek, Vic 3351 (by appointment only)
Yes — the address you enter at checkout is the address your finished piece will be shipped to. If you need to update your delivery address for any reason, please contact us via email before your order is dispatched.
We recommend you send your fresh flowers to us within 3 days of your event — the fresher the flowers, the better the results. Some flower varieties like natives can hold on for a little longer, but the sooner you can get them to us the better.
If your flowers are already wilting, we'll ask you to send us a photo of their current state. We can then give you our recommendation. If we feel your flowers are no longer suitable, we may offer a bouquet recreation, or substitute a fresher version of a flower if particular stems are fading. There are always ways to get the result you want!
Yes, we can. If you have a few stems that are looking a little sad, we can purchase a fresh version and preserve them for a small fee per stem.
We can also entirely recreate your bouquet for you if you've left the preservation a little too late.
Yes, we can! We'll ask you to send a photo of your bouquet and source the same flower varieties locally, before drying and preserving them as a reminder of your special day. This makes a lovely anniversary gift!
We'll let you know when we've safely received your flowers, and aim to send another update when it's nearing its final stages. Please bear in mind that time is critical when we're preserving flowers, so sometimes our updates can be delayed. Rest assured we are working behind the scenes to get your beautiful keepsakes made.
Yes, for our resin preservation and 3D framing. Let us know what you're thinking and we'll make it work for you.
However, artificial and silk flowers aren't workable for pressed flower frames — in this case, we'll work with you to replace any artificial flowers with a fresh stem locally.
The process of drying and preserving flowers can slightly alter the colour, depending on the flower and original colour. This is completely normal.
We use a high quality gel to preserve your flowers to retain their shape and vibrancy.
Common changes include red roses deepening to burgundy, tropical flowers browning (colour correction is available on request), white flowers shifting to off-white or cream, and white delphinium drying blue. Colour change can also depend on how fresh the flowers were when first picked, which is completely out of our control.
Bruising on petals can also show as translucent spots once preserved. This is generally a result of how they were handled when picked, and adds to the delicate nature of the piece.
Yes we do. You can add colour correction to your order prior to checkout. We recommend colour correcting for pressed flower framing and tropical bouquets. Colour correcting helps to hide any blemishes or imperfections from handling your beautiful flowers and helps with colour longevity.
Flower Framing
That's up to you! If you have flowers leftover, we'll reach out to you to see if you'd like anything further created with the extras before we dispose of them. Some of our customers love having a small resin piece made with their spare flowers.
Yes, of course! This is one of our favourite requests — we love orders where we get to play with different elements. We've added little trinkets, charms, photos, invitations, wedding vows, fabrics and more.
Framing additional extras can take a little more planning, so it's always a good idea to email us first so we can work together to create a piece that fits your vision.
Ideally, we like to know what you're after before we start preserving or pressing your flowers, as each line uses different techniques. Our 3D shadow boxes, in particular, often use more flowers than you might think to create depth.
However, please don't hesitate to contact us and we can see what we can do.
Resin Preservation
Yes we can preserve spray painted flowers in resin. However, there is a small risk involved. Depending on the type and quality of spray paint originally used, it may react with the resin during the curing process — this can cause what's known as colour bleed, where the paint separates or pulls away slightly from the petals.
This doesn't happen every time, and many spray painted blooms preserve beautifully. We take preventative measures to minimise the risk as much as possible, but because we didn't apply the original spray, we can't guarantee how it will behave once cast.
Good things take time. The flower drying and preserving process alone can take up to 21 days. We then cast and pour the resin in stages, allowing it to fully cure before pieces are ready for pick up or postage.
Turnaround time for resin is currently between 6–8 months, but we promise it's always worth the wait.
It will depend on what pieces you are ordering and the size of your bouquet, but an average size bouquet would create one of the bigger resin pieces and some little add-ons.
If you're concerned you won't have enough, just reach out and we can help.
If you have flowers that are already dried they can still be preserved. If they've been professionally dried and correctly cared for, they will be able to be preserved in resin. If you've had them for a long time, or you've dried them yourself, we'll need to check them for mould growth prior to preserving.
If you'd like to check whether your flowers are suitable, simply pop some photos in an email.
Keep your resin keepsakes out of direct sunlight to maintain their colour and avoid UV damage.
Otherwise, they're low maintenance — just needing a quick dust every now and then with a microfibre cloth. Please don't use any harsh chemicals on your pieces, as this can damage the finish. If you've got some stubborn dust or marks, a microfibre cloth and clean water should be all you need.
That's up to you! If you have flowers left over, we'll reach out to you to see if you'd like anything further created with the leftovers before we dispose of them.
Yes, of course! This is one of our favourite requests — we love orders where we get to play with different elements. We've added little trinkets, charms, photos, invitations, wedding vows, fabrics and more. Let us know what you're thinking and we'll make it work for you.
Ideally, we like to know what you're after before we start preserving your flowers, as each line uses different techniques.
However, please don't hesitate to contact us and we can see what we can do.
